Returns & Exchanges
At Buy Midmark Medical Equipment Online, we strive for perfection in every order, but we offer a 30-day return window if your medical-grade apparel or professional gear does not meet your expectations. All items must be in original, unworn condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the specific order containing the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all protective inserts are included, and securely attach the prepaid shipping label provided in your confirmation email.
Ship the Items
Drop off your package at any authorized courier location or schedule a pickup; please retain your tracking receipt until the return has been officially processed by our warehouse.
Receive Your Refund
Once our quality control team inspects the returned equipment, your refund will be issued to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing